Given the ongoing concerns around the coronavirus (COVID-19), we want to ensure that all of our employees feel safe, supported, and informed during these uncertain times. With that in mind, we’ll be updating this page regularly with relevant information and resources as to how the outbreak is impacting you and the healthcare system.  

As healthcare professionals, your work has never been more important. At a time when healthcare facilities around the country are relying on you to care for affected patients, we honor the work you do today and every day to keep the world safe and healthier.

At TotalMed, we want to empower you to make the best decisions for yourself, your family, and your patients. So we wanted to remind you of resources that are at your fingertips during this time of heightened stress on the healthcare system:

Our clinical team of nurses is on-hand to provide guidance and support if you run into issues on the floor or with your healthcare facility.

Your recruiter is available to answer any questions you have about your assignment, future roles, and more. 

FAQ about COVID-19

Below are some frequently asked questions from healthcare travelers around COVID-19. Since the situation changes often, please check back here for our latest resources and information.

For updates about the Coronavirus or COVID-19, how it spreads, how to protect yourself, and what the CDC is doing, please review the CDC’s FAQs found here.

What precautions should I take when caring for COVID-19-infected patients?

As your staffing agency, your safety and well-being are our top priority. Your facility should provide you with the proper education on care of patients with COVID-19 and with the proper personal protective equipment.

Below is a link from the CDC with the most up-to-date guidelines on providing care to these patients: 

Is it my duty to warn others about COVID-19 cases?

As we enter into these unprecedented times within our healthcare community, the duty to protect patient privacy remains the same. It is imperative that we continue to follow all HIPAA guidelines, with no exceptions. While it may be tempting to discuss a case of COVID-19 with your family, friends, or co-workers, these patients have a right to privacy that we must uphold even during these challenging times. 

What should I do if I believe I’ve contracted COVID-19?

If you start to exhibit the symptoms of COVID-19 or are diagnosed with COVID-19, please contact your recruiter. You can also call 866.288.8001.

Symptoms of the COVID-19 include:

  1. Dry cough
  2. Fever
  3. Shortness of breath

According to the CDC, if you develop emergency warning signs for COVID-19, get medical attention immediately. Emergency warning signs include:

  1. Difficulty breathing or shortness of breath
  2. Persistent pain or pressure in the chest
  3. New confusion or inability to arouse
  4. Bluish lips or face


What should I do if I believe I’ve contracted COVID-19 from my workplace?

If you believe you have become sick or exposed at work, please contact your recruiter.

You can also call 866.288.8001.

This is a time in healthcare that most of us have never seen before. As a country, Americans are taking responsibility to help prevent the spread of COVID- 19 (commonly referred to as the coronavirus), which is particularly dangerous to our elderly and medically compromised. As a healthcare professional, your call to duty has never been more important, and we are so proud that our TotalMed and MSSL workforce is here to make a difference. At a time when healthcare facilities around the country rely on us to help them care for these patients, you should consider yourselves true heroes.