This is the third consecutive year that TotalMed has been awarded Best of Staffing for their exceptional customer service.
APPLETON, WI — TotalMed Staffing has been awarded Inavero’s 2018 Best of Staffing® Talent Award for stand-out customer service and satisfied talent. TotalMSP, a division of TotalMed, has also been awarded Inavero’s Best of Staffing® Client Awards for exceptional customer service with clients.
On average, candidates working with winning agencies are 1.7 times more likely to be completely satisfied than those working with other agencies. Additionally, clients of award winners are 2.3 times more likely to be completely satisfied with their partnership than those working with other agencies. Fewer than 2% of all U.S. and Canadian staffing firms have earned the Best of Staffing awards for excellence in customer service.
“Strong customer service is the foundation of everything we do at TotalMed,” said TotalMed’s President and COO Jason Beck. “Our team strives to make sure our customers know they are supported and that we will go out of our way to make them happy. ‘TotalMed cares’ is more than just a motto, it’s the cornerstone of our company culture, so we’re proud to be recognized with these awards.”
“The 2018 Best of Staffing award recipients set the bar for exceptional service quality in the staffing industry,” said Inavero’s CEO and Founder, Eric Gregg. “Winning agencies not only invest time and resources toward surveying clients and candidates, they provide validated feedback to the public on BestofStaffing.com – making the satisfaction of their clients and talent a central strategy for growing their business.”
At TotalMed, we’re proud of the quality of our clinical staffing services. In fact, we were also awarded the 2017 Gold Medal from Travel Nursing Central, a leading independent authority in the industry. It’s our commitment to deliver top-notch healthcare professionals who will provide exceptional patient care.
The Inavero team administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Inavero’s online survey program utilizes the Net Promoter® Score methodology to measure and report on client and talent satisfaction. Committed to delivering ongoing value to the industry, Inavero is proud to serve as the American Staffing Association’s exclusive service quality partner.
About Inavero’s Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.